Web Request Agreement

Before making any request, please be sure to search for the material using [Easy Search] (click it to open the screen).
Only books and magazines that are confirmed not to be kept at in the Minato City Library system can be requested from [Requests].

• Who can make requests?
• Any person who holds a Minato City Library Card

• What materials can be requested?
• Books and magazines that are not kept in any of the Minato City Library branches
  About magazines: You can request back numbers of a magazine not kept in any of the Minato City Library branches.

• How many materials can be requested at one time?
• Up to 10 materials/person (total of reservations for materials owned by the Minato City Library system and requests for materials not owned by the system)

• Materials you cannot request
  *Request for the following materials will be declined:
• Not-yet-published books whose release date have not been announced.
• Not-yet-published books whose release dates are more than one month ahead.
• Audiovisual materials (CDs, videos, DVDs)
• Electronic books
• Magazines that have not yet been issued
• Comics
• Study-aid books, workbooks
• Pop-up books
• When the information you provide for a material is unclear

• Notes:
• If you try to reserve or request more than 10 books and magazines in total, your request will be declined.
• In most cases, you will be unable to cancel book/magazine requests or change a pickup location. If you need to cancel or change, please contact the service counter at the pickup location as soon as you can.
• New books and recently issued magazines cannot be borrowed from other public libraries.
• Materials you borrowed from libraries in other municipalities or the Tokyo Metropolitan Library must be returned to the circulation desk of the library you borrowed the material from.
• Please note that we may need time to search for a requested material or may be unable to provide you with a material (when, for example, the material is designated for in-library use only).
• Also note that we may need to call you, if necessary.